Reviews

Needed an area tilled for my garden, contacted Ray and he came and got it done for me very happy with the outcome. Highly recommend him, thanks Ray!!!!

-Larry Green (Google)

Ray was great, super professional, high quality work.

-Nathan (Facebook)

The quick response time and flexibility of these guys is amazing! They are fast and reliable, and their tiling skills are ON POINT! They also did last minute job on emergency situation with our neighbors roof that would usually be delayed to schedule and got them done asap! Good pricing too! If you’re looking you might get lucky and find this little gem like we did!

-Dorrie (Facebook)

Ray quickly responded to my need for some kitchen work on short notice. His crew was on-time, kept a clean workspace and was transparent throughout the whole design process since I was unable to be there. Pricing was fair and online payment was a breeze. Thank you!

-Dustin (Facebook)

Gem, came to my rescue today when I needed a spot tilled for a garden ray was quick to show up to get it done for me, very quickly and efficiently :) also cleaned up some brush along side of my barn, looks much better now!!!! Huge thanks to him. Highly recommend gem.

-Corey Green (Google)

Ray has done an amazing job for us over the past several years. Hard these days to find someone that does what they say.

-Shawn (Facebook)

Amazing job and great price, and most importantly, fast turnaround. No time wasted, got the job done fast but with high quality.

-Erik (Facebook)

Great company!! I will definitely use them again!

-Samual (Facebook)

great contractor who provides attention to details! had them build me a custom shower where there was nothing but an old claw foot tub, new walls plumbing and full surround! turned out amazing I couldn't wait to use my new shower! even made a few suggestions on things I didn't think about, great work guys! thanks again!!

-David (Facebook)

Ray did a fantastic job for us! He was dependable and easy to communicate with. We are very pleased with the work he completed.

-Kid (Google)

LOVE GEM!! A great team!!! I truly cannot say enough about how great of a company they are! They completed a big job for me for my business and installed 2,200sq ft in only 3 short days. We are extremely happy with their work and have also had the team complete a few handy man jobs for us as well. Book with them! You will not have to worry about your contractor here.

-Ashley (Facebook)

These guys have amazing workmanship and truly care about your personal project. i give them 5 stars all day.

-Nick (Facebook)

Great contractor, detail oriented! Will use them again in the future for even more projects! Thank you!

-Rich (Facebook)

GEM 89 really out did themselves. I called them to remodel a bathroom for my client after we demoed it. They came in and gave a great price to my client. Even with all of my clients attention to detail and requirements they needed for thier bathroom, GEM knocked it out of the park. They surpirsed even me and my crew with thier work. I even asked for a quote on doing my upstairs bathroom after I saw thier work.

Thank you to the crew at GEM 89for taking care of my client and making me look good in the process. We will be calling them for all our future projects!

-Dylan (Facebook)

I had a great experience with Ray. He was always on time, always cleaned the job site before leaving for the day. He was respectful and creative in ways to save us money and have a great design.

-Rachel (Facebook)

Honest, detail oriented, wonderful workmanship. Highly recommend

-Julie Rusyniak (Google)

Amazing work! Fast and efficient, kind as ever and works with you every step of the way for contracting your project

-Client (Houzz)

Fast, quality, and reasonably priced work. I would use again next time I need work done. Did some plumbing and cabinet work.

-Erik (Houzz)

Ray & crew are phenomenal. From the estimate to job completion you couldn’t ask for a more professional , hard working guy.

-Richard Abbenante (Google)

We highly recommend GEM LLC for all your home improvement plans, in addition to land clearing and grading needs. Ray is professional, articulate and a perfectionist. His work ethic is second to none, always prompt and has a team of skilled workers. He offers sound advice (which we were happy to receive). He doesn’t hesitate to offer cost effective alternatives.

We have additional work to be completed and will only consider using GEM for all our future projects.

-Client (Houzz)

We live in Pittsford and hired GEM for our remodel — absolutely blown away! The team was professional, on time, and the quality of work is outstanding. Every detail feels high-end and built to last. If you’re in Brighton, Pittsford, or any of the surrounding areas and want your home treated with the care it deserves, GEM is the one to call!

-Client (Houzz)

Quality work & Honest contractor

-Jeremy Tillapaugh (Google)

Ray and his crew were amazing. From beginning to end he listened to everything we wanted. Our bathroom came out so beautiful! The shower is so amazing! we are in love

-Joe (Houzz)

Ray and his crews always do the most amazing work! He is a stickler for details! Everything has to be perfect! You won’t be disappointed. I can’t wait for the $850k renovation he is doing on our lake house! He has already touched every inch of our Pittsford house and my parents house in penfield! My brother is next on the list.

-Client (Houzz)

The best is an understatement. Give them a call today and don’t even bother calling anyone else! One stop shop! They take care of everything while you relax and wait! Love what they have done to our house!

-Client (Houzz)

Does great Quality work , at a very reasonable price. His company has great professionalism and many jobs under his belt.

-Daved Reuter (Google)

Ray and his team at GEM were awesome. They do great work at fair prices. GEM remodeling has become one of my top referrals to clients after using them personally.

-Sylvan (Google)

Ray has always been a great friend

-Dwayne (Google)

Ray has done an amazing job for us over the past several years. Not many people out there that do what they say they will do.

-Shawn (Google)

We chose GEM for a full home remodel in Webster after seeing their work in a neighbor’s house, and it was absolutely the right decision. The team was organized, the process was clearly outlined, and the 3D renderings helped us select layouts and finishes with confidence. Their crews are highly skilled and it shows in the details — everything lines up perfectly, and the quality is outstanding. The pricing was more than fair for the level of craftsmanship and premium materials we received. GEM is the only contractor we’ll call moving forward

-Jeff (Google)

We have been searching for a house for two years and finally found our ‘home.’ It needed some updating (“some” meaning MAJOR). It was beyond our good fortune to choose GEM Contractors/Tractor Services LLC over other contractors. The company-owned business is run by Ray. His work ethic, professionalism and drive for perfection is second to none. He is honest (will offer you cost effective ideas that you may not have considered or stick with original plans). After your initial visit, you receive a detailed, itemized list with highly competitive pricing. His team is comprised of highly skilled craftsmen (Adam and Aaron) that are diligent and incredibly hardworking. The final product speaks for itself. We had 1,500 sq. ft. of hardwood floors installed and the old floor removed and hauled away. Each piece was carefully chosen to avoid creating a pattern. Absolutely stunning.

The walls were covered in rough pine tongue and groove and were also removed. They sheet-rocked, spackled, and painted the walls. All this was accomplished during torrential rains, tents they supplied, extension cords, determination and a sense of humor. They are amazing tradesmen/carpenters and honest, decent human beings.

We are not done yet and Ray will be back to grade our yard and remove 25 years of growth, dead trees, and vines. We are in good hands. You will be too.

-Cheryl and Wade (Google)

Id recommend gem remodeling llc for all of my remodeling and building projects they do a wonderful job with everything

-Edwin Crandell (Google)

Best of the best! Very grateful that I found this company. Their pricing might be hire than other company’s but it’s worth every single penny. I wouldn’t even think about calling anyone else! My bathroom is out of a magazine!

-Maddie (Google)

❤️

-Elizabeth (Google)

I have been collaborating with Ray through the years, love his work !

-Steve (Google)

We recently hired GEM for our kitchen remodel in Brighton and could not be happier with the results. From the very beginning, the process was seamless — detailed 3D renderings, clear pricing, and a team that truly listened to our ideas. The crews were professional and respectful of our home, and the craftsmanship shows in every cabinet line, tile joint, and finish. They used high-end materials and the attention to detail is exactly what you’d expect in an upscale neighborhood like ours. GEM is the real deal when it comes to combining design, quality, and value.

-Michelle (Google)

❤️

-Joseph (Google)

❤️

-Emily (Google)

❤️

-Jason (Google)

Fast, quality, and reasonably priced work. I would use again next time I need work done. Did some plumbing and cabinet work.

-Erik (Google)

GEM remodeled my bathroom and did a fantastic job. The design, quality, and finish were quality full. Very professional team! fair cost.

-Osiris C. (YELP)

such a great company

-Tina (Google)

My kitchen renovation went so smoothly and turned out better than I could’ve ever imagined. I have anxiety about everything so I had been putting off renovating the space for so long, but with GEM they took care of everything and kept me informed throughout the entire project. I without a doubt would recommend them for any project and I look forward to working with them again.

-Donna (Google)

❤️

-Annika (Google)

Very high quality work! So happy with my bathroom! Cant wait for the kitchen!

-Amanda (Google)

Hard working company, my bathroom looks phenomenal!! they tiled my large walk-in shower and beat everyones price, while still delivering quality. Definitely going to have a bigger water bill now while enjoying this!

-Management (Google)

❤️

-Julie (Google)

❤️

-WNY Auto Sales (Google)

The photos speak for themselves. Glad to see that there are classy remodel choices that are high quality without breaking the bank

-Andrei (Google)

Great company to do business with. Their crews are top notch! The project manager being the one you deal with throughout the whole process is great! Knowing the company is ran completely by ex military is nice! Definitely give them a call for your next project. My kitchen and bathroom look amazing! When you are spending almost $200k you expect top quality work. They went above and beyond!

-Alex (Google)